541.500.1549
Auto Collision Repair
REVIEWS
Customer Testimonials
for Chico's Auto Collision Repair
Hear what our customers have to say about their experience with Chico's Auto Collision Repair.
Trust in Chico's to provide the quality service you deserve.
10 STAR review for Chico’s Auto Body! The entire process was smooth, professional and easy. I made an appointment online for the next day but changed my mind; I called them and got an appointment the same day. Juan was on the spot with a quick, thorough estimate. He is great to work with and explained everything thoroughly. He said I could bring it in the next day and that it would be ready in less than two weeks.
They finished days earlier than promised. They kept me up to date on throughout the process, via text, which I really appreciated. Shannon was also super helpful and courteous. I could tell they were going to do a great job and they came through. Like other reviewers mentioned, our truck was cleaned & detailed, and looking like new when we got it back - what a bonus!
Businesses like this one are hard to come by these days. Chico’s has great employees, quality service and is a business that strives to do a superior job.
There cannot be a better place to take your vehicle for repair in the valley. I checked out a couple other repair shops including Lithia which treated me like a number, seeming to care less if I brought our vehicle there or not. And the Lithia rep told me I’d be lucky if I had my truck back in a month at best.
GO TO CHICO’S you won’t be disappointed. :)
Tracy Jones | May 2024
I hit a coyote while on my way to the military base in Salem.
When I got home, I dropped my car off at chicos Auto Collision, and they did an amazing job repairing my car! They were also kind lending me a longer truck so I wouldn't have to walk to work. Not only that, they detailed my car in the end, and now it feels brand new :)
Cynthia | August 2024
Chico’s Body Shop did a smash-up job of repairing all the damage caused by Mr. Deer. It looks better than it did before the crash. They even detailed the interior and polished my sidewalls. Five stars, and State Farm was great too.
Heiland Hoff | July 2024
The best in town kept me in the loop on what was going on with my repair Johnny was really easy to work with and really appreciated the communication. Would definitely go back if needed. Thanks Chicos for doing a great job
Travis Boettcher | September 2024
After being treated by a unnamed other body shop in medford like my business was unimportant, I am so greatful to have found Chico’s! I will never go anywhere else!
I figured I would check in on my vehicle repair progress that I had dropped off for a large repair, it had only been a week but It was my work truck, and I just assumed it would be like my many other experinces at ofher shops where the squeaky wheel gets the grease so basically I just assumed I’d have to stay on them to keep it a priority. When i went to check on the truck, not only was the repair already complete, the repair looked 100% flawless and the truck was in line to be detailed. Highly recomomended A+ +
Mike Hinman | April 2024
After having the worst experience at Classic Collision/New Stage Auto I went to Chico's. They did far more than Classic Collision even quoted for. My car was keyed across the entire passenger side and the roof was dented from someone jumping up and down on it. Chico's painted all panels of the entire passenger side, fixing blemishes and additional dents, they repaired the dents in the roof and painted the side panels to match.
Additionally they detailed the interior and wheels. The car didn't even look this good when I bought it! Hats off to Chico's! I will be back!
Brian Fitz-Gerald | September 2022
Better than expected. For a back door replacement, painting and bumper replacement, I was hoping to have my van out of service for just 3 days. I understand this may not be possible at times, but Chicos found a way to make it happen for me. The workmanship looks very good. And getting a cleaned vehicle back was a pleasant unexpected surprise. They were glad to answer any questions. This work was on a Ford Transit van. The photo attached was taken a few years ago, just to show what vehicle I brought in for repair.
Mario Vaden | September 2023
My purpose in writing is to recognize the STELLAR repair work on my 2005 Chevy Silverado Z71. Over the past 2-3 years, I have had damage to the crew cab and bed on my Z71 from two different incidents. While not structural problems, they were more than a “nuisance” and I toyed with idea of getting the damage professional repaired. I obtained four estimates from reputable shops in north Texas, but all recommended replacing the panels on both sides of the bed, which would be cost prohibitive because of the truck’s age and supply chain delays and expenses. While discussing the issue with Martin at Tops Auto Trim (which I’ve used and trusted for several years), he mentioned an associate that owns a smaller body repair shop in Farmersville, TX: Chico’s Collision Repair.
I contacted Junior, the owner of Chico’s, and obtained very reasonable cost and repair time estimates. I dropped my Z71 off late morning on Monday and picked it up that Friday, as promised: Body work completed and repainted as promised, at the estimated cost!
I COULD NOT be happier with the workmanship and attention to detail at Chico’s. Junior’s team set about preparing the damaged sites and effecting repairs before I left the shop on Monday and completed the jobs on time, and at the stated estimated cost … which was at least 50% less that the other lowest bid!
Chico’s has my highest, unqualified recommendation for auto/truck body work. They are clearly a cut above their competition!
Tony B | August 2023
I recently visited chicos auto and collision for some work on my car, and I was thoroughly impressed with their exceptional service. Johnny Lopez and his team not only delivered top-notch workmanship, but also exhibited outstanding customer service. The attention to detail in repairing my car was remarkable, making it look brand new. The staff was friendly, professional, and kept me informed throughout the process. I am extremely satisfied with the outcome and highly recommend Chico’s for anyone needing auto body services. Truly a five-star experience!
Miguel Estrada | April 2024
Chicos showed us exceptional, quick and courteous service that is rare these days. We had a broken tail light lens replaced and our headlight lenses polished. They worked us in, washed the car and replaced a light that was out at no cost. They have earned our future business from their outstanding customer service.
Samantha Morrison | February 2024
I took my car to Chicos and they were so fast & professional. I would 10/10 recommend them!
Jordan Guerrero | July 2024
This is an amazing repair shop. This is the cleanest shop I have ever been in. My vehicle was repaired to new condition. They are very friendly and very helpful. Would definitely recommend this shop.
Paula Waldrop | May 2024
Overall outstanding experience! Best shop in town! Fast, effective, and great customer service! Came in to get my Tacomas rear body worked on and they left it like new! Even went beyond and detailed my interior!
Jose Ascencion | September 2024
They checked and did the estimate the same day, no scheduling an appointment 10 days later like some other shops. They were honest and friendly. Work is excellent and was done quickly. I would recommend and they are my first choice if I need car damage repair again.
John Hoglin | October 2023
Chicos straightened my 92 Toyota pickup frame, so it was driveable again. Their work, from what I have experienced, is great. They do solid work. I will recommend to my friends and family. They worked with me financially as well. Just talk to them up front and before hand, so everything is clear and understood. They're a great shop. They'll treat you right 👍 thank you chicos!
Garrett Frazier | December 2023
I've received the most respect from chicos out of all the shops I've been to in medford. They took the extra step to make me happy and did great work in a timely manner. They worked with me financially and made me feel that they care for their customers. I would recommend chicos to anybody!
Steven Hall | January 2024
I got a quote somewhere else for the same work and they wanted to charge me literally 10x what Chico's did. Not only did Chico's save me a LOT of money, but they were fast and friendly and did excellent work. Thank you!
Julie Spencer | October 2023
They did an amazing job!! My car passenger door and hood got keyed and the insurance company covered the repainting and now My car looks newer then when i dropped it off. They even stayed open 30 minutes more after closing to accommodate me getting off work to pick up my car on a Friday! If I ever need them again I will definitely go back. I highly recommend this place.
Corina Hernandez | September 2023
I cannot express how absolutely thrilled I am with the work that Chico’s did to my truck. I was in an accident in my 78 GMC stepside and had to have body work and paint done. Juan was amazing, getting the parts I needed and getting my truck back together, but also at communicating with me and working with my insurance. He reassured me and treated me like family. I can assure you that the level of integrity, honesty and dedication at this business is top notch. Thank you Juan and everyone at Chico’s that took care of my truck! I highly recommend this business!
Hanna Luthy | August 2022
Rust Removal! I bought a truck in Minnesota that had extensive rust damage, so much so that I wasn't all that hopeful it could be restored. Juan was very quick to reply by email and the quote I was given after they looked at it was very fair. I received text updates throughout the repair, it was multiple days, and Isaac called me the day it was to be picked up with a very detailed explanation of when it would be ready. The day I picked it back up I was given a very detailed explanation and walk around of the vehicle. I would strongly recommend Chicos if you're looking for someone that cares as much about your vehicle as you
Patrick Makoutz | August 2020
Great family owned shop
Robert Mann | June 2020
Worked on my car right on the spot and fixed a dent... great people!
Don McCoy | July 2020
Professionalism, Punctuality, Quality, Value, Amazing work! Wouldn't trust my car to anyone else but Chicos!
Leidy Monserrath Patiño Rosario | July 2020
Love these folks. Always excellent!
C. Garrett | July 2020
They do great work. The most honest shop in the Valley.
David Faulkner | June 2020
Chicos does an amazing job on repairing auto damage. They even do dent repair without using filler, which was great for my project! Highly Recommended!
Peter Barrett | March 2020
Excellent service, friendly staff. Thanks so much for Repairing my car!! Looks Brand new again 💖🌹💖✌😎
Beverly Chavez | January 2020
Very fair and very helpful. Actually talked me out of putting more money into my car than necessary. Very much recommend these guys!!
J | November 2019
Juan and his staff are amazing!! They blew my expectations AWAY!! I had multiple parts of my vehicle customized and they were able to get it done so fast, which is great so I can get back on the road! They made my truck look better than when I bought it!! 100% would recommend for ANYONE to get ANYTHING done!!!!
Ryan Weber | August 2019
WoW!!!! This place is Top Notch! The repairs that they did to my work truck are absolutely perfection. They really take pride in what they do. Sincere thank you to Juan and all employees. This is without a doubt, the Best auto body repair shop in the Rogue Valley!
Willpower Electric, LLC | August 2019
REVIEWS
Thanks to all the people who works at Chicos, my car came out perfect. Thank you guys
Juan - Dodge Owner | August 2020
Very satisfied with the work and the friendly attitude of the workers especially the owner.
Kasi - Toyota Owner | August 2020
Beautiful repair and paint on my motorcycle faring.
Dave - Motorcycle Owner | August 2020
I was completely satisfied and the staff is really friendly in there and you guys did a awesome job
Dale - RAM Owner | August 2020
Great and very fast service! They went above and beyond in my book! Went in with a insurance claim. They cleaned/ detailed the inside Of my car and tires were shining!! My inside looks brand new again! Thank you all for your amazing service!
Leilani - Hyundai Owner | July 2020
I'll tell anyone who needs body work. I'm super happy with the repairs and they were able to lend me a van when I needed.
Lee - Honda Owner | July 2020
Thank you for doing such a thorough job on my car ! Everyone was so nice too and you got it done quickly!
Sue - Toyota Owner | July 2020
You guys were awesome. You went over and above. I will definitely be back. Jeff, JustRight Construction LLC
Jeff - Ford Owner | July 2020
They went above and beyond when they found out I had some surgery . Thank you so much Jaun for delivering my car 🙂
Kevin & Michelle - Toyota Owners | June 2020
Juan was very kind and easy to talk to. The company was quick to help make arrangements when I was unable to pick up my vehicle on the scheduled day of completion. They made the whole process so easy and did great quality work. And to top it off, detailed my truck better than any car wash I've been to!
Tonya - Chevrolet Owner | June 2020
REVIEWS
The work was done exceptionally good very satisfied
Ron W. - Chevrolet Owner | December 2019
Thanks for the good service. Will use again and pass on to others.
Arthur A. - Chevrolet Owner | November 2019
The exterior paint looks great. The interior is spotless. Thanks for your excellent and friendly customer service.
Cindy M. - Ford Owner | November 2019
I want to thank everyone at Chico's you guys paid attention to detail and excellent customer service you took good care of my F-150 and it looks amazing job well done thank you
Jack E. - Ford Owner | November 2019
Very good customer service! Great quality of work performed. Exceeded expectations in all areas!
Warren H. - Dodge Owner | November 2019
Juan, both Steph and I are so very blessed to have meet you last Monday the 4th. of November. From our first handshake to our thank you today as we left your repair facility with our better than before the accident Ford SUV, we were treated like family! We thank you my friend, Jim and Steph Klug
Jim K. - Ford Owner | March 2020
Great service and the car was cleaner inside and out. Better looking then when we got it new. A job well done.
Geann K. - KIA Owner | January 2020
Excellent Customer Service. Very good workmanship at a fair price.
Jim P. - Toyota Owner | October 2019
Thank you so much for working so hard to have my car repaired in such a short time period.
Ana O. - Chevrolet Owner | October 2019
I've always been extremely careful with automotive repair shops but Chico's completely impressed me! Juan did an amazing job with my Audi & made the entire process less painful. His staff kept me informed of everything that was going on with my car. I highly recommend Chico's Auto Body!!
Carmen M. - Audi Owner | October 2019